FAQ

Where can I buy Vera Mexicana products?

Right here on our website! By shopping through our webshop, you can purchase products for delivery to any country in the EU.

We also host the occasional event where you can try and buy our products in person – be on the lookout in our newsletter, Instagram, and Facebook for updates.

What makes Vera Mexicana special?

At Vera Mexicana, we want to introduce our customers to the real and fantastic flavors of Mexico. We do this by working with farmers and producers in Mexico to source high-quality ingredients, develop tasty recipes with minimal processing, and educate customers about the richness of Mexican agriculture and cuisine. We value quality over quantity and are on an unending mission to find more great products to bring to your kitchen.

Are your products safe for allergies and other dietary needs?

All of our products have a full list of ingredients and potential allergens on this website as well as on the product itself. Please email us at info@veramexicana.com if you have a specific concern and we will make sure to get you the information you need.

Our hot sauces include tropical fruits as an ingredient (in the form of fruit vinegar). Our hot sauces are produced in a facility that also produces the Oaxacan specialty of roasted grasshoppers. Grasshoppers are in the same allergen family as crustaceans (shellfish).

I can't handle spicy foods, is Vera Mexicana for me?

At Vera Mexicana, we hope to bring the delicious variety of Mexican cuisine to European customers. This means our products have a wide range of spiciness levels and flavor profiles that can be enjoyed by everyone, not just heat freaks. We’ve included a handy spiciness guide on the product information pages for all of our sauces and salsas to help you figure out what you’ll like the most.

If you want to play it on the safe side, we recommend you try our Oaxacan Sauce, which is wonderfully flavorful without the heat, or our Mango Salsa, which makes a great marinade for barbecue ribs.

Can you help me with a delivery or returns issue?

Yes. Please see our Delivery & Returns page for more information about our shipping and returns policies. Send us an email at info@veramexicana.com if you need assistance or have a question.

Can I buy your products outside of Denmark?

Yes you can. Currently, we ship to all locations in the EU. Please see our Delivery & Returns page for more information. Send us an email at info@veramexicana.com if you have a special shipping situation and need assistance.

Where do I send my questions, concerns, or other urgent business?

Please see our Contact Us page to send us a message or write us directly at info@veramexicana.com. We’re also very responsive to comments or messages directed to our Instagram page.